(4.5 / 5)6+ Ratings

Havertys Reviews

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Overall Rating

4.5
6 Reviews
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About Havertys

Havertys.com is an online platform that offers a vast array of stylish, quality-crafted furniture pieces and décor. The website is home to thousands of pieces, including customizable furniture, opening unlimited design possibilities.

Havertys creates quality furniture specifically tailored to the customer's vision of home. This means customers can have furniture that fits their style and needs perfectly.

In addition to a wide selection of furniture, Havertys also offers a "Me & My Havertys" program. This program offers various benefits including a $100 discount for every $1000 spent. It also provides wellness plans and a 401(k) plan.

The platform also offers everyday financing options. The Purchase APR is 29.99%. Minimum monthly payments are required and subject to credit approval.

Please note that the actual features and benefits may vary and it's recommended to check the website for the most accurate and up-to-date information.

Havertys Pros & Cons

Pros:

  • Nice Styles and Customization Options: Havertys offers a variety of stylish furniture with customizable color options, which can satisfy most design tastes.
  • Wide Selection: They have a large stock of furniture, including 50+ different models of recliners and a wide range of bedroom sets.
  • Accessible Locations: Havertys has 113 locations across the US, making it convenient for customers to visit.
  • Friendly Sales Staff: Some customers have reported positive experiences with the sales staff, finding them helpful and friendly.

Cons:

  • Poor Customer Service: Many customers have expressed dissatisfaction with the customer service, citing issues with repairs, warranties, and general assistance.
  • Quality Issues: There are frequent complaints about the poor quality of the furniture, including defective fabrics, damaged deliveries, and deteriorating comfort in the seat cushions.
  • Delivery Problems: Customers have reported issues with delivery, including delayed timelines, damaged products, and unfulfilled promises.
  • Expensive and Unreliable Warranties: Some customers have mentioned that the warranties are not honored, and the additional warranties are a joke.

Overall, while Havertys offers some positive aspects like style and customization options, the consistent negative feedback regarding customer service and product quality makes it a less reliable choice for many consumers.

Havertys Coupon & Discount Codes

The lowest price is at $42 for various items. One-of-a-kind sale!

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All shoppers using this Havertys coupon can enjoy a 25% discount. Tremendous seasonal discount!

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As much as 40% cheaper with this Havertys promo code. Terrific price slash!

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Havertys Customer Reviews (6)

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Callisto Arcuri
Callisto Arcuri
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Jul 16, 2024
Bashir Musliyevich
Bashir Musliyevich
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Jul 15, 2024
Naomi Bailey
Naomi Bailey
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Jul 14, 2024
Roxanne Corrigan
Roxanne Corrigan
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Jul 12, 2024
Ancelote Margand
Ancelote Margand
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Jul 12, 2024
Antje Kaiser
Antje Kaiser
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Jul 10, 2024

Havertys Customer’s Q&A

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Havertys Features and Benefits

Havertys.com is a platform that offers a vast array of styles at an excellent value, allowing customers to create their perfect space. The website is home to thousands of pieces, including customizable furniture, opening unlimited design possibilities.

One of the key features of Havertys is the "Me & My Havertys" program. This program offers various benefits including a $100 discount for every $1000 spent. It also provides wellness plans and a 401(k) plan.

In terms of benefits, Havertys creates quality furniture specifically tailored to the customer's vision of home. This means customers can have furniture that fits their style and needs perfectly. Additionally, the platform offers unlimited savings, which translates to unlimited happiness.

Please note that the actual features and benefits may vary and it's recommended to check the website for the most accurate and up-to-date information.

Havertys Pricing

Havertys.com offers a wide selection of stylish, quality-crafted furniture pieces and décor. The pricing varies depending on the item. For instance, beds start at $499.99. There are also various discounts and sales available. For example, there is a $100 off every $1000 offer, which is valid through 11:59PM ET August 5, 2024. Additionally, a 20% off bedding set discount is available with the purchase of any bed.

In terms of financing, Havertys offers everyday financing options. The Purchase APR is 29.99%. Minimum monthly payments are required and subject to credit approval.

For customers using Havertys for in-house interior design, the average ticket price jumps to around $7,000.

Please note that the actual prices may vary and it's recommended to check the website for the most accurate and up-to-date information.

Payment Method

Havertys accepts several payment methods for purchases made both in-store and online. For in-store purchases, the accepted payment methods include Visa, MasterCard, American Express, Discover, travelers checks, Havertys gift cards, Havertys Synchrony card accounts, and approved Havertys Credit Services accounts.

For online purchases, the accepted payment methods are Visa, MasterCard, American Express, Discover, and existing Havertys Synchrony card accounts.

Havertys also offers financing options through the Havertys Credit Card, which allows customers to enjoy the convenience of monthly payments. Payments can be managed online, and there is an option for Autopay, which automatically deducts the payment from the bank account each month on the payment due date. The payment amount can be set to the Statement Balance, the Total Minimum Payment Due, or a self-selected amount.

Havertys FAQs

FAQ

Havertys Alternatives

Top 10 alternatives to havertys.com for furniture and home décor:

  1. Rooms To Go - Specializes in whole-room packages, offering coordinated collections for living rooms, bedrooms, dining sets, and home offices.
  2. Ashley Furniture - Known for a massive selection of living room, bedroom, and dining room furniture, with styles ranging from classic to modern.
  3. Bassett Furniture - Focuses on customizable, high-quality wood furniture with a long history of skilled American craftsmanship.
  4. Nebraska Furniture Mart - Offers a huge selection of furniture, electronics, appliances, flooring, patio furniture, and grills.
  5. Pottery Barn - Provides stylish and high-quality furniture and home décor, with a focus on classic and timeless designs.
  6. Overstock - Features a wide range of furniture and home décor items at competitive prices, with frequent discounts and promotions.
  7. Wayfair - Offers an extensive selection of furniture and home goods, with options for every style and budget.
  8. Crate & Barrel - Known for modern and contemporary furniture and home décor, with a focus on clean lines and high-quality materials.
  9. West Elm - Specializes in modern furniture and home décor, with an emphasis on sustainability and eco-friendly products.
  10. IKEA - Offers affordable and stylish furniture and home goods, with a focus on functional and space-saving designs.
FAQ

How To Open A Havertys Account?

To open an account on havertys.com, follow these steps:

  1. Visit the Havertys website and click on the "My Account" link located at the top right corner of the homepage.
  2. On the My Account page, select the "Create Account" option.
  3. Fill in the required information, including name, email address, and password.
  4. Agree to the terms and conditions and click on the "Create Account" button.
  5. A confirmation email will be sent to the provided email address. Verify the email by clicking on the link in the email.

Once the account is created, manage preferences, track orders, and explore exclusive features on the "My Account Details" page.

FAQ

Havertys Return Policy?

Havertys offers a three-day reselect or cancellation policy. If within three days of delivery or pickup you are not completely satisfied with the color, comfort, or quality of your order, Havertys will allow you to reselect or cancel your purchase. Delivery fee will not be refunded. Pickup orders must be returned to the original pickup location within three days of pickup. This policy does not apply to mattresses, adjustable bases, mattress foundations, floor samples, or Clearance Center/Outlet purchases.

For mattresses, Havertys provides a 90 Night Comfort Guarantee for Tempur-Pedic, Stearns and Foster, and Sealy Hybrid mattresses. Mattresses may be exchanged or returned after 30 nights and before 90 nights from the date of delivery for re-selection. The re-selection can be to any brand. If changing brands, also exchange the flat box spring. Height does not qualify for a comfort exchange or return. Adjustable bases, pillows, and sheets do not qualify for comfort exchange or return. Only one comfort exchange per customer.

For Beautyrest Black and Serta Comfort mattresses, there is a 120 Night Comfort Guarantee. Mattresses may be exchanged or returned after 30 nights and before 120 nights from the date of delivery for re-selection. The re-selection can be to any brand. If changing brands, also exchange the flat box spring. Height does not qualify for a comfort exchange or return. Adjustable bases, pillows, and sheets do not qualify for comfort exchange or return. Only one comfort exchange per customer.

For FedEx shipped products such as accessories and lamps, cancellations within the three-day period will be processed for the original merchandise purchase less a 15% restocking fee. The original FedEx shipping charge will not be refunded. Refunds will be processed by Havertys Credit Services 10 days after the return of your canceled merchandise. This policy does not apply to special orders, floor samples, or Clearance Center/Outlet purchases. No returns will be made after three days. Please inspect all products upon receipt.

For FedEx shipments, call 1-800-HAVERTY (428-3789) to obtain a Return Merchandise Authorization (RMA) number. The RMA number will allow you to return merchandise at any authorized FedEx shipping location.

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