Havertys Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Customer Service5.0
- Price & Quality4.4
- Shipping & Delivery4.3
- Return Policy4.5
Recent Customer Reviews (6)
Callisto Arcuri
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Bashir Musliyevich
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Naomi Bailey
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Roxanne Corrigan
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Ancelote Margand
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Antje Kaiser
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Havertys Pricing
Beds
$499.99
In-house interior design
$7,000
Payment Methods
Accepted Payment Options:
Prices for items on Havertys.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Havertys credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Havertys Pros & Cons
Pros
1
Nice Styles and Customization Options: Havertys offers a variety of stylish furniture with customizable color options, which can satisfy most design tastes.
2
Wide Selection: They have a large stock of furniture, including 50+ different models of recliners and a wide range of bedroom sets.
3
Accessible Locations: Havertys has 113 locations across the US, making it convenient for customers to visit.
4
Friendly Sales Staff: Some customers have reported positive experiences with the sales staff, finding them helpful and friendly.
CONS
1
Poor Customer Service: Many customers have expressed dissatisfaction with the customer service, citing issues with repairs, warranties, and general assistance.
2
Quality Issues: There are frequent complaints about the poor quality of the furniture, including defective fabrics, damaged deliveries, and deteriorating comfort in the seat cushions.
3
Delivery Problems: Customers have reported issues with delivery, including delayed timelines, damaged products, and unfulfilled promises.
4
Expensive and Unreliable Warranties: Some customers have mentioned that the warranties are not honored, and the additional warranties are a joke.
Havertys Features and Benefits
Features
Nice Styles and Customization Options
Offers a variety of stylish furniture with customizable color options, satisfying most design tastes.
Wide Selection
Large stock of furniture, including 50+ different models of recliners and a wide range of bedroom sets.
Accessible Locations
113 locations across the US, making it convenient for customers to visit.
Friendly Sales Staff
Helpful and friendly sales staff.
Three-day Reselect or Cancellation Policy
Allows reselect or cancel if not completely satisfied with color, comfort, or quality within three days of delivery or pickup.
90 Night Comfort Guarantee (Tempur-Pedic, Stearns and Foster, Sealy Hybrid)
Mattresses may be exchanged or returned after 30 nights and before 90 nights for re-selection to any brand.
120 Night Comfort Guarantee (Beautyrest Black and Serta Comfort)
Mattresses may be exchanged or returned after 30 nights and before 120 nights for re-selection to any brand.
Customizable Furniture
Opens unlimited design possibilities for creating perfect spaces.
"Me & My Havertys" Program
Provides $100 discount for every $1000 spent.
Quality Furniture
Tailored specifically to the customer's vision of home, fitting their style and needs perfectly.
Unlimited Savings
Translates to unlimited happiness.
$100 off every $1000
Discount offer available.
20% off Bedding Set
Available with the purchase of any bed.
Everyday Financing Options
Available with Purchase APR of 29.99%, subject to credit approval.